Our client is a fast-paced Fintech that provides new insights into data and its behaviours. They have developed an innovative software system that allows their clients to gain a further insight on their fraud and risk platforms and how it impacts on business functionality. Working in the product team, they are looking for a customer delivery manager, to work with business and technical teams.
You will act as a client facing business analyst to capture requirements, understand client needs, and ensure they are incorporated in design solutions.
- Working directly with customers during project delivery. You will ensure that requirements are fully extracted, captured, and understood
- Build a strong technical and product understanding of the company’s services and solutions
- Communicating with internal/external customers and stakeholders
- Support the project delivery teams to land projects successfully.
- Provide strong business analysis and process analysis
- Providing detailed analysis to support opportunity and commercial proposition.
- Experience of delivering large software implementation projects
- Strong understanding of business analysis techniques and project delivery methodologies
- A background in fraud and financial crime an advantage
- Excellent written and verbal communications skills essential