Customer Business Analyst

Salary: Competitive Package Location: Cambridgeshire

Our client is a fast-paced Fintech that provides new insights into data and its behaviours. They have developed an innovative software system that allows their clients to gain a further insight on their fraud and risk platforms and how it impacts on business functionality. Working in the product team, they are looking for a customer delivery manager, to work with business and technical teams.

You will act as a client facing business analyst to capture requirements, understand client needs, and ensure they are incorporated in design solutions.


  • Working directly with customers during project delivery. You will ensure that requirements are fully extracted, captured, and understood
  • Build a strong technical and product understanding of the company’s services and solutions
  • Communicating with internal/external customers and stakeholders
  • Support the project delivery teams to land projects successfully.
  • Provide strong business analysis and process analysis
  • Providing detailed analysis to support opportunity and commercial proposition.


  • Experience of delivering large software implementation projects
  • Strong understanding of business analysis techniques and project delivery methodologies
  • A background in fraud and financial crime an advantage
  • Excellent written and verbal communications skills essential





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