Relationship Manager – Fixed Term Contract

Salary: £30k - £40k Location: London

Our client, a payments organisation is looking for a Relationship Manager to join their team on a fixed term contract basis. You will report directly to the Senior Relationship Manager. The successful candidate will assume full responsibility for managing a portfolio of assigned partners and customers.

Responsibilities

  • Develop strong relationships with clients. You will identify key partners to make sure strong contacts are maintained
  • You will be the first point of contact for all matters specific to your relationships and clients and will respond to issues in an efficient and appropriate manner
  • Prepare regular reports for progress statistics and forecasts
  • Ensure the full delivery of projects and requirements to customers
  • To understand your client’s needs and develop plans to address them
  • To ensure the business of your partners is in line with the companies polices operating within the payments industry
  • You will negotiate contracts and close agreements when required
  • You will produce minuted actions arising from meetings or conference calls

Experience Required

  • Experience working in a regulated environment is required
  • You must have a proven track record working in relationship management in a financial services environment
  • To understand payment products is preferred
  • You will have excellent oral and written communication skills
  • Influencing and negotiating skills are essential
  • Good knowledge of all MS Office packages is essential

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