Support Analyst

Salary: £30 - 35k Location: Berkshire

Our client is looking for a support analyst with an understanding of the payments industry, someone who can liaise with data centres and resolve a wide range of card transaction related queries from merchants and partners

In this role you will liaise with all departments, use salesforce as a to0ol, and work within agreed SLAs escalating when required

Ideally you will understand PCI standards and have some technical working knowledge of SQL and windows (Java and  .Net a plus) – as well as an understanding of web security, SSL/TLS Cryptographic protocols



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