Account Manager
£60k - £90k + package
Featured
East London, Home Based
Posted 6 months ago
We are recruiting on behalf of our client, a leading payment provider that operate globally. They are looking to hire an account manager to be based in London. This is a hybrid working position with a requirement to be present in a head office for 2 days a week. You will be responsible for managing and nurturing key long lasting relationships with your core clients and accounts.
Responsibilities
- Understand and appreciate the commercial model of each client within your portfolio
- Review, and where necessary discuss and re-negotiate existing contracts
- Drive growth from the portfolio and achieve revenue targets
- Build and maintain relationships within each client
- Enhance customer engagement, maximise revenue and retention
- Responsible for raising and managing issues and concerns relating to clients
- Understand peaks, troughs and anomalies with regards transactions patterns
- Provide clear information at all times to clients regarding regulations, security and compliance matters
- Work with technical support team to manage the integration of clients to the platform
Requirements
- You must have experience working in account management
- Industry experience working in acquiring, digital wallets or payment processing is preferred
- Strong knowledge of the payments industry in particular Cryptocurrency
- Highly customer focused with solid experience supporting larger accounts
- You will be commercially aware with ability to think strategically and spot new opportunities
- Ability to understand complex pricing and negotiate where required
- Confident presentation style and ability to communicate with senior stakeholders
Job Features
Job Category | Product Management, Sales & Marketing |