Business Analyst

£45k - £65k

Home Based
Posted 6 months ago

Our client is a business that specialises in corporate prepaid cards. They have been developing their commercial product offering and due to business growth, need to hire an experienced Business Analyst to play a crucial role in new business expansion. You will work across a variety of responsibilities working with all internal stakeholders. You will have commercial working experience in business processes, process improvement and ideally some operations. This is a key internal function to the entire company and will have an impact on how the business is run.

The role:

  • Gathering business requirements from all departments including product function, quality assurance, operation processes, business documentation
  • Being the point of contact between the IT and Project functions and the rest of the business.
  • Developing comprehensive test cases and advising on quality assurance
  • Overseeing the implementation of approved process improvements
  • Carrying out training sessions and workshops to guide relevant teams
  • Gathering business requirements and processes and creating and assisting in developing an efficient company CRM system

The requirements:

  • Experience of working with payments highly desirable but not essential
  • B2B, financial services or banking knowledge needed
  • Experience of reviewing and implementing business processes
  • IT literate and knowledge of one or more CRM systems an advantage
  • You have excellent communication skills and the ability to liaise with internal stakeholders at all levels
  • Project management skills and experience
  • Process improvement experience a benefit
  • Documentation or specification writing experience desired

Job Features

Job CategoryAnalysts, Ops & Customer Service, Project & Delivery

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